Group Benefits Account Manager

Hybrid position with our client--a privately held employee benefits company in metro Detroit seeking to recruit an experienced Account Manager. In this role you'll manage a book of business (25-300 lives) with a diverse clientele. Accounts may be fully insured, partially self-funded, self-insured or captive. You’ll work with a dedicated account team with responsibility for customer satisfaction, problem resolution and client retention. This position has no supervisory responsibilities.

Key Responsibilities :

*  Onboarding new clients

* Respond to inquiries from clients and carriers

* Complete RFP and request census * Initiate vendor renewal request with Service Rep. and coordinate process with the agent to negotiate all renewal rate relief.

* Prepare Open Enrollment guides, checklists, forms, summaries and webinars.

* Conduct OE meetings, health fairs and webinars

* Participate in the pre-renewal, renewal and post renewal meetings

* Responsible for Compliance & Regulatory oversight with clients.

 Experience & Software:

Related experience in group benefits setting.

Active Life and Health license or willingness to obtain it within 90 days of employment.

MS Office Suite

Brokerage Builder/ZyWave software

 

This position will go hybrid after the initial training period of 90 days or can be 100% in office (your choice). No overnight travel. WFH 3 days/week; in office two days/week (Rochester Hills).

 

Top compensation model (salary, full benefits package). Bonuses 2x/year based on company profitability and individual performance.

 

Reasons to Consider:

Fantastic company with down to earth people. Culture is collaborative with quarterly team events/outings. Pets are welcome into office on occasion. Casual (blue jeans) M-F. Internal promotion/growth available.

 

Client Niches: Manufacturing, legal, medical, cannabis, casinos