MANAGER, QUALITY | HEDIS OPERATIONS - TACOMA
Join an amazing quality team! Manager will oversee and ensure HEDIS data accuracy and reporting, including investigations, auditing, and improvement opportunities. Collaborate with internal and external stakeholders to ensure HEDIS and CAHPS initiatives are fully integrated throughout the organization, maximizing opportunity to improve outcomes for members.
Oversee activities, resources, methods, and procedures to achieve improvement in HEDIS measures
Formulate and ensure compliance with HEDIS technical specifications, policies, operating procedures, and goals in compliance with internal and external guidelines
Provide comprehensive analysis of HEDIS measures, barriers, and opportunities and present results of improvement efforts and ongoing performance measures to senior management
Manage all clinical quality metrics and HEDIS processes and results
Implement process to request and evaluate member compliance reports for each HEDIS measure, including evaluating improvement opportunities
Oversee all HEDIS projects to include assignment of nurses, adherence to plan timelines, and vendor oversight for timeliness and quality
Ensure compliance for all quality audits and maintain all data and process controls
- Bachelor's degree in Business Administration, or Health Care Administration or equivalent experience.
- 4+ years of HEDIS project management or healthcare management experience.
-Advanced working knowledge of HEDIS technical specifications.
- Quality improvement experience preferred.